General FAQs

If you’ve changed your mind just simply contact me within 14 days of your order and I can offer you a refund or store credit (exclusive of any shipping costs).

If you’d like to return your print, you are responsible for getting it back to me in perfect condition.Please see the returns page for more information.

If you're unsure of the colours, or whether it will work in your decor, please simply get in touch, I am more than happy to advise on colour schemes and print combinations. 

Yes, my work is also available on the Your Home & Garden online shop.

Prints & framed prints are printed in Auckland (for NZ shipping) and Melbourne (for Australian shipping).

The cards are all printed in New Zealand. The cushion covers are completely natural fabrics, printed with reactive inks and as such need special printers - they are printed in Montreal, Canada. Vinyl stickers and magnets are printed in America. All of these products are shipped from my studio in NZ.

Please visit the the frames & sizing page for more information for both NZ & AU.

Most orders are custom made/printed. Products are shipped within two days, prints within a week and framed prints take up to 2 weeks. See the shipping page for more information.

All of the artwork on this website is original and painted by Elizabeth Wood. See About page.

Yes, please contact me to arrange a time to view. I'm based in Mount Maunganui.

Unframed A4, A3, A2 prints are sent flat with backing board in a thick cardboard envelope.

Unframed A1-A0 prints are rolled with acid-free tissue and brown paper and put into a tube.

All framed prints are packed in thick cardboard and a piece of stiff card is secured over the glass then bubble wrapped and put in a custom fit box and marked with fragile tape.

More questions?

Check out the frames & sizing page, or get in touch via the button below. I respond to all queries within 24 hours.